FAQ

_ORDERS AND SHIPMENTS


_RETURNS AND EXCHANGES

- Please remember we do not accept returns or exchanges in Earrings.

_GENERAL INFORMATION

  • Are out-of-stock items restocked?

    If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

  • Is it possible to receive periodic information via email about VincentPar's latest new products and offers?

    Yes. By simply entering your email to the Newsletter text box you will receive information on VincentPar’s latest products and news.

  • Can I cancel my Newsletter subscription?

    You can easily cancel your subscription by clicking on the “Unsubscribe” button from your last email.

  • How can I be sure that I've made my purchase correctly?

    Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service at hello@vincentpar.com.

  • Can I remove items from my order?

    Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.